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Gentec is a Canadian manufacturer of long-lasting, reliable energy solutions since 1959. Based in Quebec City, Gentec manufactures customized products in the state-of-the-art electronics, power, and energy management sectors. Gentec is a market leader in electronics innovation, with long standing corporate commitments to Quality, Sustainability, and Social Responsibility.

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Arclight stocks and ships Gentec lighting control products from Toronto, and Milton, Ontario, including low voltage lighting control systems, relay panels, dimming systems, occupancy sensors, daylight controls, photocells, power packs, digital switches, low voltage switches, BACnet lighting controls, and LONWorks Echelon lighting controls.

Our Gentec Kameleon product line is a well established market leader, with many hundreds of system installations supplied and commissioned by Arclight Controls across Ontario.

Shipping

All orders will be charged to the Purchaser’s credit card in Canadian Dollars at the time of order. All taxes and shipping charges are extra as detailed, and are the responsibility of the Purchaser.

In stock orders will usually be shipped within 1 to 4 business days. Orders are shipped via regular ground service, Purolator or Canada Post, with a signed proof of delivery only.

Arclight Controls does not ship outside Canada.

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Order Cancellations

Orders may be cancelled the same business day they are placed only.  Orders must be cancelled by contacting us by email:  info@arclightcontrols.com

Order Status Inquiries

All order status inquiries must be submitted by email:  info@arclightcontrols.com
We will answer all order status inquiries within 48 hours, Monday to Friday only.

Return Policy

Return Authorizations must be requested within 15 days of the order shipping date by emailing us: info@arclightcontrols.com
Returns Authorizations will not be issued after 15 days of the order shipping date.  Unauthorized returns will not be accepted.

Legal Notice & Disclaimer

Arclight Controls is not responsible in any way for product installations, or any damages as a result of product installations.  All product installations are the sole responsibility of the purchaser, all products should be installed by a qualified licensed electrician only, to prevent serious injuries or death.  For more information and safety guidelines, please visit the Electrical Safety Authority:  https://www.esasafe.com/consumers/services

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